I've spent 25+ years starting, transforming, and scaling businesses across construction, CPG, retail, restaurants, sports, and technology. What I've learned is this: when people aren't aligned on a clear, shared promise, everything suffers; culture, customer experience, and ultimately, the bottom line.
My specialty is creating that alignment. Think of the Ritz-Carlton's "Ladies and gentlemen serving ladies and gentlemen." When every part of a business is built around that kind of clarity (hiring, training, recognizing, rewarding, and yes, terminating) the business stops spinning its wheels.
Profitability is the outcome.
If your business is losing momentum, I can help you find where the misalignment is and fix it. I've done it across industries, for businesses at different stages and in different kinds of trouble. The approach is always grounded in brand strategy, operational discipline, and leadership development working together, not in silos.
A little about how I work: I'm an Eagle Scout, which means I lead with integrity and preparation. I'm a Positive Coaching Alliance Double-Goal Coach, so I develop people, not just processes. And as an Enneagram 7-8, I bring both vision and accountability to every engagement. These aren't just personal details, they shape how I show up for your business.
Profitability is the outcome.
I work with owner-led businesses ready to scale, mid-size companies in the $5M–$50M range navigating growth or transition, and functional teams within larger organizations that have lost their footing. If you're responsible for results and something isn't working, that's where I come in.

Without the right "words on the wall," the machine will never quite function at the highest level. Adopting "guiding statements" helps the team figure out what to do without your constant assistance. Once the foundation is in place, you will WORK ON your business, not IN it.

Does your business stand out in the sea of sameness? Exploring how the customer perceives all of the touchpoints is critical to establishing a competitive market presence. Designing a purposeful brand creates value for the short- and long-term.

"If we could only get our employees to care more." Maybe you haven't said that out loud, but you've thought it. Employee engagement is where the magic happens. Knowing which, and how to, pull the levers is what leadership is all about. It starts at the top which means this is your most important responsibility.

Sharing lessons learned along the way in a compelling and entertaining delivery is something that Chris has been fortunate to do. Topics include: Day-in-the-life of an entrepreneur, Your team is a reflection of your ability, Take responsibility for your team's failure, and the most often requested, Make people your product. If it has to do with organizational behavior, Chris has the stories.
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