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Without the right "words on the wall," the machine will never quite function at the highest level. Adopting "guiding statements" helps the team figure out what to do without your constant assistance. Once the foundation is in place, you will WORK ON your business, not IN it.

Does your business stand out in the sea of sameness? Exploring how the customer perceives all of the touchpoints is critical to establishing a competitive market presence. Designing a purposeful brand creates value for the short- and long-term. 

"If we could only get our employees to care more." Maybe you haven't said that out loud, but you've thought it. Employee engagement is where the magic happens. Knowing which, and how to, pull the levers is what leadership is all about. It starts at the top which means this is your most important responsibility.

Sharing lessons learned along the way in a compelling and entertaining delivery is something that Chris has been fortunate to do. Topics include: Day-in-the-life of an entrepreneur, Your team is a reflection of your ability, Take responsibility for your team's failure, and the most often requested, Make people your product. If it has to do with organizational behavior, Chris has the stories.